We're excited to announce that our Move Work Forward with Jira app for Microsoft Teams now supports both shared channels and private channels - making collaboration across teams, projects and even external partners easier than ever.
What's new
- Seamless integration into shared channels: whether you're working across multiple teams or with external guest partners, you can now bring Jira updates, issue cards, and actionable tasks into a shared space.
- Full functionality in private channels: for those confidential projects or tight-knit squads, you can still embed Jira issue views, receive notifications, search and act on issues - all within a private channel locked to your selected members.
- One workspace, fewer tool switches: All your work, updates and discussions stay in Teams. You can configure and filter notifications from Jira, search issues, create/edit tickets and maintain context - without constantly jumping between apps. (As highlighted in our video demo) Check our video: https://www.youtube.com/watch?v=bVHKnilvlkA
Why this matters
- Boosted transparency: Stakeholders, cross-functional teams and partner organizations can stay in sync right where conversations are happening.
- Reduced context-switching: Project chats, issue details, comments and transitions can all live inside Teams - so you spend more time doing work and less time navigating tools.
- Adaptable for any setting: Whether it's a tightly governed private channel for critical projects or a shared channel spanning multiple teams and orgs - you're covered.
How to get started
- Install the Move Work Forward with Jira app from the Teams App Store (or via the Microsoft AppSource listing). Appsource - Business Apps.
- Add the bot/app to your desired Team and channel (shared or private). help.moveworkforward.com
- Configure your notification filters, issue cards, channel tabs or message actions to suit your workflow.
- Explore creating Jira tabs in Teams, embedding issue lists, and taking Jira actions (comment, assign, transition) all within Teams.
- For shared channels: ensure your Teams setup allows shared channel creation & the app is permitted in those scopes.
Quick pro-tips
- Use private channels for high-sensitivity work so only invited members see the content.
- Use shared channels when collaborating across functional teams (e.g., dev + QA + product) or even across org boundaries.
- Set up a Jira-tab in the channel: display filtered issue lists (e.g., "My open bugs", "High-priority epics") so everyone sees the right view.
- Fine-tune notification rules so your channel only receives alerts that matter - no noise, just signal.
We believe this update will significantly streamline how your teams work with Jira and Teams together. If you'd like a personalised walkthrough, or have questions about setup (especially around shared vs private channel best practices), just let us know.
Ready to roll? Install the app today and start bridging your collaboration and issue tracking into one unified flow.
Thanks and happy collaborating,
The Move Work Forward team
